Prop 65 California Information

 Warning: These products can expose you to chemicals including sawdust, which is known to the State of California to cause cancer or birth defects or other reproductive harm.  For more information go to https://www.p65warnings.ca.gov/.

 

Warranty Information
Coverage

Boraam warrants all products against defects in workmanship or materials for the duration of 90 days from the date of end customer purchase. If a product proves to be defective in either materials or workmanship, Boraam will repair product at no charge with new replacement parts. Upon Boraam request, the customer may be required to submit photo to support defective claim. The warranty of any replacement unit will be for the balance of time remaining on the original warranty.

Exclusions from Warranty Coverage

  • The following is not covered under the Boraam limited warranty:
  • Damage caused in Commercial use or setting; limited warranty only covers for residential use
  • Damage caused by abuse, misuse, or accident damage arising from improper assembly
  • Damage due to persons use exceeding 250 lbs
  • Normal wear and tear
  • Boraam items that are purchased through an unauthorized seller and/or purchased used. Please see Boraam’s website for a list of Authorized sellers https://boraamindustries.com/retailers

Contact

In order to obtain Warranty Service, contact Boraam customer service. Please be ready to provide the following required information:

  • PO#
  • Manufacture model number of product
  • Customer name
  • Shipping Address/Phone number
  • Description of Problem
  • Part description located on Assembly Instructions

Contact Information

  • Phone: (847) 949-6300
  • Fax: (847) 949-6800
  • Email: customerservice@boraamindustries.com